THREEFOLD Terms of service

Effective Date: September 1, 2026

Welcome to Threefold.

These Terms & Conditions (“Terms”) govern your use of the Threefold website and, where applicable, your purchase or booking of Threefold services, events, products, or experiences.

By using this website, submitting information, booking a service, purchasing an offering or otherwise interacting with Threefold, you agree to these Terms.

1. ABOUT THREEFOLD

Threefold provides professional braiding services and related beauty experiences.

Our service model focuses on extension-free braiding for every hair texture, without synthetic hair. Service offerings, availability, pricing, appointment times, locations and other details may change as Threefold evolves.

2. WEBSITE INFORMATION

We make reasonable efforts to keep the information on our website accurate and current.

However, service descriptions, images, pricing, estimated appointment times, availability, event offerings and other website information may occasionally change or contain errors.

We reserve the right to correct errors, update information, modify offerings or discontinue services at any time.

3. APPOINTMENTS AND BOOKINGS

Threefold appointments are subject to availability.

When booking, guests may be asked to select:

  • A braid style or service

  • Optional Edits or enhancements

  • Accessories

  • A Threefold Stylist, when available

  • A location

  • A date and appointment time

Your appointment is not confirmed until you receive a booking confirmation from Threefold or our scheduling provider.

Certain services may have minimum hair-length or other service requirements.

4. HAIR PREPARATION

Unless otherwise stated, guests should arrive with hair that is:

  • Clean

  • Completely dry

  • Detangled

  • Ready to braid

Additional preparation may affect whether the selected service can be completed within the scheduled appointment window.

Additional time and fees may apply based on hair length, density or preparation needs when disclosed and agreed to before additional work is performed.

Threefold reserves the right to modify, shorten, reschedule or decline a service when the guest's hair condition, length, preparation, or selected style makes the original service impractical or inappropriate.

5. SERVICE TIMES

Threefold is designed around efficient professional braiding, with most signature styles intended to be completed in 30 minutes or less.

Appointment times are estimates and may vary depending on:

  • Hair length

  • Hair density

  • Hair texture

  • Selected style

  • Requested customization

  • Additional Edits

  • Guest preparation

  • Other individual service considerations

Threefold does not guarantee that every service will be completed within a specific amount of time.

6. PRICING

Prices displayed on the website represent the current base or stated price for the applicable service.

Services marked with “+” or “Starting at” may vary in final price depending on the service requested.

Optional Edits, accessories, customizations or other additions may result in additional fees.

Applicable taxes, gratuities, processing fees or other charges may be added where appropriate and disclosed during the transaction.

7. PAYMENT

Threefold may require:

  • Full payment at booking

  • A deposit

  • A valid payment method on file

  • Payment following the service

The required payment structure will be disclosed during booking.

Payments may be processed by third-party payment providers.

By submitting payment information, you authorize Threefold and its payment provider to process charges associated with your transaction, including applicable cancellation or no-show fees permitted under the booking terms you accepted.

8. CANCELLATIONS AND RESCHEDULING

We understand that plans change.

Unless otherwise stated during booking:

24 hours or more before your appointment:
You may cancel or reschedule without penalty.

Less than 24 hours before your appointment:
A cancellation or rescheduling fee of up to 50% of the scheduled service price may apply.

No-shows:
Guests who do not arrive for a scheduled appointment may be charged up to 100% of the scheduled service price.

Any policy shown during the booking process or in your appointment confirmation will control if it differs from the general policy above.

9. LATE ARRIVALS

Because Threefold appointments are intentionally scheduled for efficiency, arriving late may affect our ability to provide the originally selected service.

Guests arriving more than 10 minutes late may be asked to:

  • Select a modified or shorter style

  • Move to another available appointment time

  • Reschedule the appointment

If the service cannot be accommodated due to a late arrival, applicable cancellation or rescheduling fees may apply.

10. SERVICE RESULTS

Hair is highly individual.

The appearance, longevity, fit and final result of a braid may vary depending on factors including hair texture, length, density, condition, activity level, maintenance and selected style.

Threefold cannot guarantee that a style will look identical to photography, inspiration imagery, model images or another guest's results.

Your Threefold Stylist may recommend reasonable adaptations to help a selected style work appropriately with your hair.

11. HEALTH, COMFORT AND SERVICE DISCRETION

Guest comfort and healthy hair are important to Threefold.

Please inform your Threefold Stylist of any sensitivities, scalp concerns, discomfort, or relevant conditions before or during your service.

Threefold may decline or discontinue a service if we reasonably believe proceeding could be unsafe, inappropriate, excessively uncomfortable or inconsistent with our service standards.

12. SERVICES FOR MINORS

A parent or legal guardian must book services for minors and may be required to provide consent for the service.

Threefold may establish age-specific service requirements or require that a parent or responsible adult remain present during certain appointments.

13. PRIVATE EVENTS

Private Events, including Braid Bash experiences, may be subject to separate:

  • Deposits

  • Minimum spend requirements

  • Guest limits

  • Cancellation timelines

  • Event contracts

  • Staffing requirements

  • Location or travel fees

Event-specific terms provided in a proposal, invoice, contract or booking confirmation will control over these general Terms if there is a conflict.

14. GIFT CARDS, MEMBERSHIPS, AND PROMOTIONS

If Threefold offers gift cards, memberships, discounts, promotional codes, loyalty benefits or similar programs, additional terms may apply.

Promotional offers:

  • May have expiration dates

  • May be subject to availability

  • May exclude certain services

  • May not be combined unless expressly permitted

  • Have no cash value unless required by law

15. PRODUCTS AND ACCESSORIES

Threefold may offer hair accessories, beauty products, merchandise or other retail items.

Product availability and pricing may change without notice.

Additional return, exchange, shipping or product-specific policies may apply and will be provided where relevant.

16. INTELLECTUAL PROPERTY

The Threefold name, logos, branding, website design, graphics, photography, written content, service names, program names, training materials, methods and other proprietary materials are owned by or licensed to Threefold, except where otherwise indicated.

You may not reproduce, distribute, modify, publish, sell, copy or commercially use Threefold content without prior written permission.

Nothing on this website grants any license or ownership interest in Threefold intellectual property.

17. USER CONTENT AND SOCIAL MEDIA

If you voluntarily submit reviews, feedback, testimonials or other content to Threefold, you represent that you have the right to provide that content.

Threefold will seek appropriate permission before using identifiable customer photographs, videos or similar guest content for promotional purposes where required.

18. THIRD-PARTY SERVICES

Threefold may use third-party providers for:

  • Website hosting

  • Appointment scheduling

  • Payment processing

  • Email communications

  • Analytics

  • Social media

  • Other business functions

Use of those platforms may also be subject to the applicable provider's own terms and policies.

Threefold is not responsible for third-party systems outside our reasonable control.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Threefold will not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the website or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

20. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Threefold and its owners, employees, contractors, representatives, and affiliates from claims, losses, liabilities or expenses arising from your misuse of the website, violation of these Terms or infringement of another party's rights.

21. GOVERNING LAW

These Terms will be governed by the laws of the State of Illinois, without regard to conflict-of-law principles, unless applicable law requires otherwise.

Any dispute relating to these Terms will be handled in the appropriate courts with jurisdiction over Threefold, unless the parties agree to another lawful dispute-resolution process.

22. CHANGES TO THESE TERMS

Threefold may revise these Terms periodically as our business, services, technology or policies evolve.

The most current version will be posted on this page with its effective date.

Continued use of the website or Threefold services after an update constitutes acceptance of the revised Terms where permitted by law.

23. CONTACT

Questions regarding these Terms may be directed to:

Threefold
Email: HELLO@THETHREEFOLD.COM
Website: WWW.THETHREEFOLD.COM