THREEFOLD Privacy policy
Effective Date: September 1, 2026
Threefold (“Threefold,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, join our mailing list, book a service or event, make a purchase, or otherwise interact with Threefold.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with Threefold, we may collect information including:
Your name
Email address
Phone number
Billing and payment information
Appointment and booking information
Hair-related information you voluntarily provide when booking a service, such as hair length, texture, service preferences, or preparation needs
Event details submitted through our Private Events inquiry form
Messages, questions, feedback, or other information submitted through forms
Marketing preferences
Device, browser, IP address, and website usage information
Cookies and similar technologies used to understand website activity and improve your experience
Payment information may be collected and processed directly by third-party payment providers. Threefold may not directly store your complete credit or debit card information.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
Schedule, manage, and provide Threefold services
Process payments and transactions
Confirm appointments and send reminders
Communicate hair-preparation, appointment, event, or service information
Respond to questions and customer-service requests
Manage Private Events and event inquiries
Send marketing communications when you have opted in
Provide updates about Threefold openings, events, services, promotions, or products
Improve our website, services, and customer experience
Understand how visitors use our website
Prevent fraud, misuse, or security issues
Comply with applicable legal and regulatory obligations
3. EMAIL AND MARKETING COMMUNICATIONS
If you choose to join the Threefold mailing list, we may send you news, launch information, service updates, event announcements, promotions, or other marketing communications.
You may unsubscribe at any time by using the unsubscribe link included in our marketing emails.
Transactional communications related to appointments, purchases, inquiries, or events may still be sent even if you unsubscribe from marketing communications.
4. HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share information with trusted third parties that help us operate Threefold, including providers that support:
Website hosting
Appointment scheduling
Payment processing
Email marketing
Customer communications
Analytics
Technology and website functionality
Business administration and professional services
These providers may process information on our behalf subject to their own privacy practices and contractual obligations.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect Threefold, our guests, or others.
5. SQUARESPACE AND THIRD-PARTY SERVICES
Our website is hosted through Squarespace.
Threefold may also use third-party platforms for appointment scheduling, payment processing, analytics, email communications, and other business functions.
When you interact with these services, your information may also be subject to the privacy policies and terms of the applicable third-party provider.
6. COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to:
Keep the website functioning properly
Understand website traffic and visitor behavior
Remember certain preferences
Measure marketing effectiveness
Improve our website and customer experience
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
7. PHOTOS, TESTIMONIALS, AND USER-GENERATED CONTENT
Threefold will not intentionally use identifiable guest photographs, testimonials, videos, or other customer content for marketing purposes without appropriate permission.
If you tag Threefold on social media or use a Threefold-branded hashtag, we may contact you to request permission before featuring identifiable content on our website, social platforms, or marketing materials.
8. CHILDREN'S INFORMATION
Threefold may provide services for children; however, our website and online services are intended to be used by adults.
Parents or legal guardians should submit booking, inquiry, payment, and other personal information on behalf of minors.
We do not knowingly seek to collect personal information directly from children through our website without appropriate parental or guardian involvement.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to safeguard the information in our possession.
However, no internet transmission, electronic storage system, or digital platform can be guaranteed to be completely secure.
10. DATA RETENTION
We may retain personal information for as long as reasonably necessary to:
Provide services
Maintain business and transaction records
Fulfill legal or regulatory obligations
Resolve disputes
Enforce agreements
Support legitimate business operations
11. YOUR PRIVACY CHOICES
Depending on applicable law and your location, you may have rights regarding your personal information, including the ability to request access, correction, or deletion of certain information.
To make a privacy-related request, contact us at:
We may need to verify your identity before completing certain requests.
12. LINKS TO OTHER WEBSITES
Our website may contain links to third-party websites or services.
Threefold is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their policies before providing personal information.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time as Threefold, our services, or applicable requirements evolve.
The updated version will be posted on this page with a revised effective date.
14. CONTACT US
Questions about this Privacy Policy may be directed to:
Threefold
Email: HELLO@THETHREEFOLD.COM
Website: WWW.THETHREEFOLD.COM